Through this website, personal data necessary for the management and maintenance of some of our services is collected.
We inform you that the website owner (data controller) complies with Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights (hereinafter, LOPDGDD), EU Regulation 2016/679, General Data Protection Regulation (hereinafter, GDPR), and other applicable current regulations, ensuring proper use and processing of the user's personal data.
In accordance with Article 13 of the GDPR and Article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data carried out by PRODUCTES QUIMICS NATURALS SL (hereinafter, PROQUINAT) as data controller, in relation to the data that users and/or clients (natural persons) provide as a result of requesting information and/or contracting the services and/or products offered and marketed through this website, or collected in any section of this site.
Identity of the data controller of your personal data
- Data controller: PRODUCTES QUIMICS NATURALS SL
- Trade name: PROQUINAT
- Tax ID: B60896743
- Address: Pol. Ind. La Bóbila, Carrer Indústria, 6, 2nd floor, 08320 El Masnou (Barcelona)
- Email: CONTACTO@NATURCERA.COM
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA
Your personal data will be used for the general purpose of managing and controlling the commercial relationship established between the user and the data controller, and specifically for:
- Manage full access and proper use of the services and/or products by users.
- To communicate with users in response to incidents, requests, comments, and questions submitted through the contact forms on our website (including emails and/or phone calls).
- To provide, update, maintain, and protect the offered services and/or products.
- To offer new services and/or products, special offers, or updates.
- If applicable, manage personnel selection processes in recruitment procedures for workers and/or collaborators.
- Communications: We may send you emails, messages, and other types of communications regarding the contracted services and/or products; as well as technical matters that may affect this website. These communications are considered part of the contracted or requested services and/or products.
- If applicable, commercial communications (marketing): We may use your personal data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion about the service provided, and occasionally to notify you of changes, important developments of services and/or products, offers and/or promotions of our services and/or products or of third-party companies related to us. These commercial offers will always be expressly and separately authorized by the user. This consent may be revoked at any time using the means and methods implemented for this purpose.
We will not process your personal data for any purpose other than those described above, unless required by law or there is a judicial and/or administrative requirement involving data processing for purposes different from those stated.
RETENTION PERIOD
The personal data provided will be kept and processed as long as the contractual relationship with the user is maintained, without prejudice to the possibility of exercising their rights regarding data protection. The data may also be kept for the time necessary to comply with legal obligations applicable to the data controller.
The personal data of individuals interested in receiving commercial information and newsletters will be kept indefinitely as long as the interested party does not request opposition to the sending of commercial communications or deletion of their data.
LEGAL BASIS FOR PROCESSING
PROQUINAT processes your personal data according to the following legal bases: Consent of the interested party (1), the performance of a contract or pre-contractual measures (2) y legitimate interest (3).
- The consent of the interested partygiven for the purposes described above, which will be requested:
- Before proceeding to process your data,
- In the process of registering/contracting as a client or,
- At the time of sending commercial communications from NATUCERA.
The information requests you send us require you to voluntarily provide the necessary data to attend to the requests. However, you are free to refuse to provide us with this data or later revoke the consent previously given to process your data. In these cases, refusal to provide personal data will make it impossible to attend to user requests, and revocation of consent will not affect processing based on the user's consent carried out before it was revoked.
- The data processing by PROQUINAT is necessary for performance of a contractin which the interested party is involved or for the application at their request of pre-contractual measures. This legal basis will apply if the user purchases products or contracts services through our website.
- Legitimate Interestof PROQUINAT in maintaining and retaining its customers and/or users and better meeting their previously expressed expectations or interests, for example: improving the products and/or services offered, managing requests, inquiries or complaints, offering similar products to those contracted, informing about current promotions and discounts, among others. All of the above is understood without prejudice to PROQUINAT's compliance with other obligations related to sending commercial communications electronically regulated by Law 34/2002, of July 11, on information society services and electronic commerce.
PROQUINAT understands that by providing us with your personal data, the data subject guarantees and is responsible for the truthfulness, timeliness, and accuracy of the data, and expressly accepts and consents to its processing for the purposes described above.
RECIPIENTS OF DISCLOSURES OR INTERNATIONAL TRANSFERS.
As a general rule, PROQUINAT will not disclose your personal data to third parties unless we are legally obliged to do so or you have expressly authorized us when using our services and/or products.
PROQUINAT will not carry out international transfers of personal data collected through this website, except in the following cases:
- That the international data transfer is necessary for the execution of a contract or pre-contractual measures in which the data subject is a party.
- That the international data transfer is necessary under applicable law.
- That the international data transfer occurs with the explicit consent of the data subject.
- That the international data transfer occurs because the website is hosted on servers located outside the European Economic Area.
In any case, in situations where international data transfers may occur, PROQUINAT will verify that the data importing country guarantees an adequate level of protection in accordance with current regulations.
RIGHTS OF DATA SUBJECTS.
Data protection regulations allow you to exercise your rights of access, rectification, objection, deletion ("right to be forgotten"), restriction of processing, portability, and not to be subject to automated individual decisions before the data controller. Below, we explain what these rights consist of:
- Right of access: Allows the data subject to know and obtain information about their personal data being processed.
- Right of rectification: Allows correcting errors, modifying data that is inaccurate or incomplete, and ensuring the accuracy of personal data.
- Right to erasure: Allows requesting the deletion of personal data when it is no longer necessary for the execution or provision of the service.
- Right to object: Allows the data subject to prevent or cease the processing of their personal data, except for legitimate reasons or for the exercise or defense of possible claims, in which case the data will be blocked for the corresponding period.
- Right to object to advertising: Data subjects may object to receiving commercial communications. In such cases, they may revoke their consent to receive these notifications at any time.
- Restriction of processing: Under certain circumstances, data subjects may request the restriction of processing of their data, in which case the data will only be retained for the exercise or defense of claims.
- Data portability: Data subjects may request to receive the data concerning them that they have provided to us or, whenever technically possible, to have it sent to another data controller of their choice in a structured, commonly used, and machine-readable format.
- Right not to be subject to automated individual decisions (including profiling): Data subjects have the right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects them.
- Possibility to withdraw consent: The data subject has the right to withdraw consent at any time when it is the legal basis for processing personal data, without affecting the lawfulness of processing based on consent given at the time the data was provided.
If you wish to exercise any of the rights described, please contact us through the contact details provided in “Identification of the data controller,” including the following information: full name, ID number, postal and/or email address, specifying the type of right and the conditions thereof. We may request additional information to verify your identity.
Possibility to file a complaint with the Supervisory Authority: PROQUINAT also informs you of your right to file a complaint with the Spanish Data Protection Agency (www.agpd.es) if you believe that the processing carried out does not comply with current regulations.
ADDITIONAL INFORMATION
Minors
PROQUINAT recommends that this website be used by individuals over 18 years old. If minors under 14 years old access it, parental, guardian, or legal representative consent is required to process their personal data. Parents, guardians, or legal representatives will be solely responsible for the content to which the minor may have access when visiting our website.
Social networks
It is possible that NATURCERA has profiles on various social networks. It is also possible that users can access private areas that may exist on this website through their social media accounts instead of logging in with a username and password. In these cases, users are informed that by providing their personal data through their social media account and/or user profile, the social network is responsible for the data processing carried out, unless expressly stated otherwise in a specific processing.
Retention of certain data
PROQUINAT informs that, in compliance with the provisions of Law 25/2007, of October 18, on the retention of data related to electronic communications and public communication networks, it must retain and preserve certain traffic data generated during communications to provide them to authorized authorities when the legal circumstances provided therein occur.
Registered data
Our servers automatically collect information when users use the website services. These log data may include the IP address, the identification of the device accessing our website, the operating system used, and the device configuration, among others.
Security measures
Users are informed that the website owner (data controller) has implemented the necessary technical and organizational security measures to guarantee the security of their personal data and to prevent its alteration, loss, unauthorized processing, and/or access, considering the state of technology, the nature of the stored data, and the risks to which they are exposed, whether from human action or physical or natural causes. Additionally, further measures have been established to reinforce the confidentiality and integrity of the personal information held by PROQUINAT, continuously maintaining supervision, control, and evaluation of processes to ensure respect for data privacy.
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