In accordance with article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce (Ley 34/2002 de Servicios de la Sociedad de la Información y de Comercio Electrónico, LSSI-CE), PRODUCTES QUIMICS NATURALS, SL informs you about the cookies and similar technologies used by naturcera.com and their purposes.
What cookies are
Cookies are small files that a website stores in your browser or device when you visit it. They make it possible, for example, to remember the products in your cart, your language or your preferences, and to analyse how the website is used.
How to manage your consent
On your first visit you will see a cookie banner where you can accept all cookies, reject those that are not necessary or configure them by category. Necessary cookies are always installed because the store cannot work without them. You can change or withdraw your consent at any time by deleting the cookies from your browser; the next time you visit, you will see the banner again.
Types of cookies we use
Necessary
They allow you to browse, keep your cart, log in, remember your cookie choice, process payments securely and prevent fraud. They are installed by Shopify (the store platform) and the payment gateways (Shopify Payments, PayPal, Google Pay and Shop Pay).
Preferences
They remember options such as your language or shipping country, and your conversation history with our chat assistant (Botpress).
Statistics
They help us understand, in aggregate, how the website is used so we can improve it (Shopify Analytics and Google Analytics).
Marketing
They are used to show you relevant advertising, measure campaigns and personalise our email communications (Google Ads, Meta and Klaviyo). They are only installed if you accept them.
Providers
- Shopify (store platform and payments): Shopify cookie policy
- Google (Analytics, Ads and Google Pay): Google information
- Meta (Facebook and Instagram): Meta cookie policy
- Klaviyo (email and forms): Klaviyo policy
- PayPal (payments): PayPal privacy
- Botpress (customer service chat): Botpress privacy
Some of these providers may process data outside the European Economic Area with the safeguards provided for in the GDPR. If you accept third-party cookies and later want to delete them, you can do so from your browser or from each provider's tools.
How to delete or block cookies in your browser
If you block all cookies, some store features, such as the cart or checkout, may not work properly.
For more information on how we process your personal data, please see our Privacy Policy.
Last updated: 28 October 2026
